Greyed-Out Buttons

Issue: The GET NOW button in the Unit Store is greyed out and cannot be tapped on. An example of this is provided below:Likely Cause:&n...

Purchase No Longer Available

Issue: When attempting to click the Units icon in the top, right corner, there are no options to purchase any packages and you receive ...

Missing Unit Package

Issue: When attempting to purchase successive Unit packages, the Unit package no longer appears.Likely Cause: The transactions wer...

Transaction Incomplete: Remote Exception

Issue: When attempting to tap the green GET NOW button to make a purchase in the Unit Store, you receive the following message: Likely ...

My Characters Are Stuck

There may be times when an event has completed but your characters are showing as unavailable. In order to ensure that we can make your char...

Champion Universe Tags

Champion universe tags are attached to each character to help categorize them in The Contest. There can be tags for a Champion’s physical at...