I see a Pending charge on my credit card from Tile, but have not received an order confirmation email. Help!

Pending charges on your credit card can be confusing, so we are here to help! When you purchase anything with a credit card the followi...

Where is my order?

We refined our order and shipping process, and many Tile orders are processed and ready to ship almost immediately!Check your Order Status H...

Tile is compatible with both iOS and Android devices only. Phones with Windows OS are explicitly not supported by Tile.

iOSTile is compatible with the following iOS devices running iOS 11 and newer:iPhone 6* or neweriPad (Regular, Pro or Mini)Apple Watch Serie...

Connection Status Key: What do those green circles mean?

The colored rings around your Tiles in your app change, depending on their connection status.Here’s a handy guide you can reference if you f...