There may be times when an event has completed but your characters are showing as unavailable. In order to ensure that we can make your characters available, please reach out to Kabam Support with the following information:
  • What characters are stuck? (examples: 4-Star Hulk, 2-Star Optimus Prime)
  • What area of the game are your characters stuck in? (examples: 3 vs 3 Summoner Trials Arena, Away Mission)